Communications Officer/Dispatcher
4.
2 Fort Valley, GA Fort Valley, GA Full-time Full-time Estimated:
$34.
4K - $43.
6K a year Estimated:
$34.
4K - $43.
6K a year JOB
Summary:
The Communications Officer is the first point of contact for all emergency and non-emergency calls to Fort Valley State University and determines the nature of calls and deploys the appropriate personnel and/or equipment.
The officer reports to the Communications Supervisor and police chain of command.
MAJOR DUTIES:
Receives and responds to incoming telephone calls and radio messages.
Provides direction and guidance to callers.
Monitors the electronic alarm systems and fire alarm system on continuous basis.
Operates multi-channel base radio.
Maintains records on telephone calls, radio messages and alarms.
Maintains daily log of all activities reported to the Office of Campus Police Dispatches Campus Police personnel to handle calls for services.
Monitors, records, and downloads CCTV video footage on the University's video surveillance system Utilizes the University's computer-based access control system to assist officers with opening and securing doors.
Utilizes the Georgia Crime Information and National Crime Information Center databases to assist police officers in the performance of their official duties.
Maintains, sorts, and files reports alphabetically, numerically, chronologically and by other predetermined categories; looks up information in files.
Maintains a clean and efficient office.
Assists with security details and special events in and around the University.
Works varying shifts (day and/or night) Performs other duties as assigned.
KNOWLEDGE, AND SKILLS REQUIRED BY THE POSITION Minimum:
High School Education or GED One to three months related experience and/or training Experience using computers (keyboarding, data entry, etc.
) Keyboard/type 30-40 wpm Obtain Peace Officer Standard and Training (POST) certification as a Communications Officer within six (6) months of employment.
Excellent verbal and written communication skills Excellent decision-making skills and the ability to think and act quickly.
Preferred:
Associate degree.
Two years related work experience.
Law enforcement experience Experience working on a college campus.
SUPERVISORY CONTROLS:
The Communications Officer/Dispatch works under the supervision of the Communications Supervisor.
The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the results.
GUIDELINES:
Guidelines include the FVSU employee handbook.
These guidelines require judgment, selection, and interpretation in application.
COMPLEXITY/SCOPE OF WORK:
Always wear a designated uniform while on duty Work is performed primarily indoors, in a temperature-controlled environment.
Requires weekend, holiday, and day/night shift work.
Maintain POST certification as a Communications Officer CONTACTS:
Contacts are typically with co-workers, other college personnel, faculty, staff, students, law enforcement personnel, emergency service providers, and members of the public.
Contacts are typically to provide services and to give or exchange information.
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
Frequently required to sit; talk and listen Periodically required to reach with hands and arms.
Occasionally required to walk; and stoop, kneel, crouch or bend.
May be required to lifts up to approximately 25 pounds.
Finalist(s) will be required to take a keyboarding/typing proficiency test.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY:
This position is non-supervisory.
The position is also required to be available for assigned university events.
Receives and responds to incoming telephone calls and radio messages.
Provides direction and guidance to callers.
Monitors the electronic alarm systems and fire alarm system on continuous basis.
Operates multi-channel base radio.
Maintains records on telephone calls, radio messages and alarms.
Maintains daily log of all activities reported to the Office of Campus Police Dispatches Campus Police personnel to handle calls for services.
Monitors, records, and downloads CCTV video footage on the University's video surveillance system Utilizes the University's computer-based access control system to assist officers with opening and securing doors.
Utilizes the Georgia Crime Information and National Crime Information Center databases to assist police officers in the performance of their official duties.
Maintains, sorts, and files reports alphabetically, numerically, chronologically and by other predetermined categories; looks up information in files.
Maintains a clean and efficient office.
Assists with security details and special events in and around the University.
Works varying shifts (day and/or night) Performs other duties as assigned.
High School Education or GED One to three months related experience and/or training Experience using computers (keyboarding, data entry, etc.
) Keyboard/type 30-40 wpm Obtain Peace Officer Standard and Training (POST) certification as a Communications Officer within six (6) months of employment.
Excellent verbal and written communication skills Excellent decision-making skills and the ability to think and act quickly.
Associate degree.
Two years related work experience.
Law enforcement experience Experience working on a college campus.
Always wear a designated uniform while on duty Work is performed primarily indoors, in a temperature-controlled environment.
Requires weekend, holiday, and day/night shift work.
Maintain POST certification as a Communications Officer Contacts are typically with co-workers, other college personnel, faculty, staff, students, law enforcement personnel, emergency service providers, and members of the public.
Contacts are typically to provide services and to give or exchange information.
Frequently required to sit; talk and listen Periodically required to reach with hands and arms.
Occasionally required to walk; and stoop, kneel, crouch or bend.
May be required to lifts up to approximately 25 pounds.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Fort Valley, GA Fort Valley, GA Full-time Full-time Estimated:
$34.
4K - $43.
6K a year Estimated:
$34.
4K - $43.
6K a year JOB
Summary:
The Communications Officer is the first point of contact for all emergency and non-emergency calls to Fort Valley State University and determines the nature of calls and deploys the appropriate personnel and/or equipment.
The officer reports to the Communications Supervisor and police chain of command.
MAJOR DUTIES:
Receives and responds to incoming telephone calls and radio messages.
Provides direction and guidance to callers.
Monitors the electronic alarm systems and fire alarm system on continuous basis.
Operates multi-channel base radio.
Maintains records on telephone calls, radio messages and alarms.
Maintains daily log of all activities reported to the Office of Campus Police Dispatches Campus Police personnel to handle calls for services.
Monitors, records, and downloads CCTV video footage on the University's video surveillance system Utilizes the University's computer-based access control system to assist officers with opening and securing doors.
Utilizes the Georgia Crime Information and National Crime Information Center databases to assist police officers in the performance of their official duties.
Maintains, sorts, and files reports alphabetically, numerically, chronologically and by other predetermined categories; looks up information in files.
Maintains a clean and efficient office.
Assists with security details and special events in and around the University.
Works varying shifts (day and/or night) Performs other duties as assigned.
KNOWLEDGE, AND SKILLS REQUIRED BY THE POSITION Minimum:
High School Education or GED One to three months related experience and/or training Experience using computers (keyboarding, data entry, etc.
) Keyboard/type 30-40 wpm Obtain Peace Officer Standard and Training (POST) certification as a Communications Officer within six (6) months of employment.
Excellent verbal and written communication skills Excellent decision-making skills and the ability to think and act quickly.
Preferred:
Associate degree.
Two years related work experience.
Law enforcement experience Experience working on a college campus.
SUPERVISORY CONTROLS:
The Communications Officer/Dispatch works under the supervision of the Communications Supervisor.
The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the results.
GUIDELINES:
Guidelines include the FVSU employee handbook.
These guidelines require judgment, selection, and interpretation in application.
COMPLEXITY/SCOPE OF WORK:
Always wear a designated uniform while on duty Work is performed primarily indoors, in a temperature-controlled environment.
Requires weekend, holiday, and day/night shift work.
Maintain POST certification as a Communications Officer CONTACTS:
Contacts are typically with co-workers, other college personnel, faculty, staff, students, law enforcement personnel, emergency service providers, and members of the public.
Contacts are typically to provide services and to give or exchange information.
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
Frequently required to sit; talk and listen Periodically required to reach with hands and arms.
Occasionally required to walk; and stoop, kneel, crouch or bend.
May be required to lifts up to approximately 25 pounds.
Finalist(s) will be required to take a keyboarding/typing proficiency test.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY:
This position is non-supervisory.
The position is also required to be available for assigned university events.
Receives and responds to incoming telephone calls and radio messages.
Provides direction and guidance to callers.
Monitors the electronic alarm systems and fire alarm system on continuous basis.
Operates multi-channel base radio.
Maintains records on telephone calls, radio messages and alarms.
Maintains daily log of all activities reported to the Office of Campus Police Dispatches Campus Police personnel to handle calls for services.
Monitors, records, and downloads CCTV video footage on the University's video surveillance system Utilizes the University's computer-based access control system to assist officers with opening and securing doors.
Utilizes the Georgia Crime Information and National Crime Information Center databases to assist police officers in the performance of their official duties.
Maintains, sorts, and files reports alphabetically, numerically, chronologically and by other predetermined categories; looks up information in files.
Maintains a clean and efficient office.
Assists with security details and special events in and around the University.
Works varying shifts (day and/or night) Performs other duties as assigned.
High School Education or GED One to three months related experience and/or training Experience using computers (keyboarding, data entry, etc.
) Keyboard/type 30-40 wpm Obtain Peace Officer Standard and Training (POST) certification as a Communications Officer within six (6) months of employment.
Excellent verbal and written communication skills Excellent decision-making skills and the ability to think and act quickly.
Associate degree.
Two years related work experience.
Law enforcement experience Experience working on a college campus.
Always wear a designated uniform while on duty Work is performed primarily indoors, in a temperature-controlled environment.
Requires weekend, holiday, and day/night shift work.
Maintain POST certification as a Communications Officer Contacts are typically with co-workers, other college personnel, faculty, staff, students, law enforcement personnel, emergency service providers, and members of the public.
Contacts are typically to provide services and to give or exchange information.
Frequently required to sit; talk and listen Periodically required to reach with hands and arms.
Occasionally required to walk; and stoop, kneel, crouch or bend.
May be required to lifts up to approximately 25 pounds.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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